These Frequently Asked Questions (FAQ) Section will help you better understand your general queries. It will save your time and money.

Why should I use XG Mobile Phone Repair?

As your smartphone or device is precious to you. XG technicians provide High quality service to our customers ensuring they have the experience and qualifications to repair all leading devices. And top of all you have to pay less for this guarantee service.

When do I get my device back?

We do most repairs at lightning speed. Lets’ for instance say iPhone screen repair. Our fully equipped experienced technicians can complete this repair within 30 Minutes. But some devices can take up to 1-2 hours such as Samsung screen repair which has different longer procedure.

Why we claim our screens are better than big brand competitors in London?

Our Quality of repairs and screens is very high because we use the OEM (Original Equipment Manufacturer). Mostly vendors can only supply Chinese after market quality screen. We Re-manufacture the Original Screen Locally at our re-manufacturing facility with such a high quality and that is the reason we promise full customer satisfaction.

What to do before you bring in your device?

We recommend you perform a device back-up, some repair require reset or can cause data loss, XG Mobile Phone Repair is not responsible for any loss.

Do we charge for your device diagnosis and inspection.?

No we do not charge you for your device inspection. We provide free diagnosis of your device.

Does XG offers any special deal or events.?

Yes indeed. We offer amazing deals every week. Moreover we have offers for special events or days like for example Bank Holiday deals, Black Friday deals of the day. Please tune in to our website deals section, or visit our google page or other social media for more details.


FAQ frequently asked question